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    Frequently asked questions

    From choosing and caring for your throw to delivery and returns, find clear answers to our most frequently asked questions.

    Choosing your throw

    Size, material, color: the essentials for finding the right model.

    How to choose the ideal throw?

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    The choice of your throw depends above all on the use you wish to make of it. To wrap yourself comfortably on the sofa, choose a soft and sufficiently large throw. To dress an armchair, a sofa or the end of a bed, choose its dimensions and colours according to your interior decoration.

    What dimensions of throw to choose?

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    For an armchair or individual use, a small throw may be enough. For a sofa, a bed or to enjoy maximum comfort, choose a more generous size. The exact dimensions of each model are indicated on its product page.

    What materials are used for Zimeka throws?

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    The composition may vary depending on the model. You will find all the information concerning the materials used directly on the product page of each throw.

    Les plaids Zimeka sont-ils doux ?

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    Our throws are selected to provide comfort and softness in everyday life. However, the feel may vary depending on the material and model chosen.

    Can a throw be used all year round?

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    Yes. The throw is as pleasant on cool summer evenings as it is during autumn and winter. Depending on the season, you can choose a lighter or more enveloping model.

    What colour throw to choose?

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    For a soft and timeless decoration, choose neutral shades that are easy to combine. To give more character to your interior, choose a colour that contrasts with your sofa, armchair or bed linen.

    Are the colours of the throws exactly the same as in the photos?

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    We do our best to present the colours of the products as faithfully as possible. Slight differences may nevertheless appear depending on the brightness and settings of your screen.

    Maintenance

    The right steps to keep a throw soft.

    How do I maintain my throw?

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    Care recommendations depend on the composition of the throw. To preserve its softness, colours and appearance for as long as possible, always follow the instructions indicated on the label and product page.

    Can you machine wash a throw?

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    It depends on the model and its material. Some throws can be machine washed, while others require special care. Always refer to the product care instructions.

    How to keep a throw soft after several washes?

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    Respect the recommended temperature and washing program, avoid excessive temperatures and follow the drying instructions. Proper maintenance helps preserve the softness of your throw for longer.

    Decoration and gift

    On the sofa, on the bed, or as a gift.

    How to use a throw to decorate your sofa?

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    You can place it on the armrest, fold it on the backrest or let it fall naturally on part of the sofa. Combine it with a few cushions to create a warm and harmonious atmosphere.

    Can you put a throw on a bed?

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    Of course. Placed at the foot of the bed or placed on the bedding, a throw immediately brings a cosy touch to the bedroom and makes it easy to add colour and texture.

    Is a throw a good gift idea?

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    Yes, the throw is a decorative, warm and useful gift. It is suitable for many occasions: birthday, Christmas, housewarming or simply to please.

    Order, delivery and returns

    Deadlines, costs, availability and returns.

    How long will it take for me to receive my order?

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    All orders are prepared and shipped within 24 hours to 48 hours by our teams (excluding weekends and public holidays).

    Our delivery times are between 5 and 8 working days.

    Total estimated delivery time: 6 to 10 working days

    Is there a charge for delivery?

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    Our delivery is free, whatever the amount of your order.

    What should I do if the throw doesn't suit me?

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    You have 14 days from receipt of your parcel to exercise your right of withdrawal and request a return or exchange

    How do I know if a throw is available?

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    The availability of each throw is indicated directly on its product page. Check the specific model page for stock and availability information.

    What should I do if I have a question before ordering my throw?

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    If you are unsure between several models or if you need additional information, you can contact Zimeka via the contact methods indicated on the site.

    Comment peut-on vous contacter ?

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    You can contact us by email at contact@zimeka.com . We are available Monday to Friday, 9 a.m. to 6 p.m.

    Can’t find your answer?

    Write to us at contact@zimeka.com . We respond Monday to Friday, 9 a.m. to 6 p.m.